Elon Musk's Optimus robot highlights how AI in customer experience can transform daily tasks and create more engaging brand interactions.

Tesla's main announcement coming from the company's recent "We, Robot" event was the Robotax i (or the CyberCab, we're still not sure about the name). But perhaps the biggest impression was made by Tesla's updated Optimus robots, which freely walked among the crowd, talked to guests, served drinks, played games, and danced.

Tesla unveiled its fleet of Cybercabs last week. Optimus humanoid robots participated in the event, mingling with the crowd, serving drinks, and speaking.

Optimus is Tesla’s new intelligent robot, a personal assistant that Elon Musk says is comparable to the most popular robots in the world, R2-D2 and C-3PO.

After Elon Musk provided his "long-term" vision for autonomous, humanoid robots at last week's "We, Robot" event, we expressed some skepticism about the autonomy of the Optimus prototypes sent out for a post-event mingle with the assembled,

The use of human input raises questions over the capabilities and market readiness of the bot, despite Elon Musk's enthusiasm Tesla used humans to remotely control some capabilities of its Optimus robot prototypes at a recent event designed to generate investor enthusiasm for forthcoming products,

The robots' interactions were touted as a significant step forward in real-time response to verbal and visual.

The walking, talking Optimus robots that stole the show during Elon Musk’s splashy “Cybercab” event in Hollywood last week were operated in part through remote control by humans, according to a report.